Nikon D200 直條紋問題機~英國處理實況報告

本人在Nikon D200英國正式銷售日，2005年十二月十六號當天到英國 Jessops, http://www.jessops.com 連鎖店買了Nikon D200 (機身 + kit鏡18-70mm AF-S DX f/3.5-4.5G , 機身當時不單獨銷售)。機身序號為80005XX，從序號得知應是第一批貨。


由於工作繁忙和回台過年，直到上個週末才想起來應該要來測試一下我的D200是否有直線雜紋。唉！中了！情況還很嚴重！第二天一早(2006年二月十三號)約了友人一起去 Jessops。表明來意後，把列印出來的測試照，Nikon UK 官網的問答和存有測試照片檔案的CF卡都給了店員，他仔細的看過所有資料後，直接和我說他們現在沒有貨，他也不知道什麼時候會進貨，他表示我有三種選擇，可以等到他們下次進貨換新機或是拿到Nikon UK做調整，還是直接退款給我。我當然選擇直接退款啦！我想多等幾個月看看情況吧！何況友人建議新機出來至少要等半年以上再買，等小問題都解決了再說。

之後尋問熟識的Nikon專門店 Grays of Westminster http://www.graysofwestminster.co.uk ，他們也是同樣的處理方式。


p.s.
當初在 Jessops買的時候，店員即表明有30天的鑑賞期。下面是交易約定事項(Terms and Conditions)的英文原版。

Returns and Cancellation Policy:
We want you to be completely satisfied with your purchases and if for any reason you are not happy please return it within 30 days (Fujitsu Siemens computers within 7 days) and we will replace, exchange or refund it at your request - subject to the following conditions:

The goods must be returned with all accessories, packaging, instructions, etc and must be in unused condition.
Digital products can only be accepted if the software is still sealed.
This offer does not apply to film or other sensitised materials, or to developing and printing services.
A proof of purchase must be supplied.
You must return any free gifts which came with the product.
We will not refund any items that have been specially made to your individual specification or personalised.
This does not affect your statutory rights.


我的情況是產品faulty，以下是交易約定事項的英文原版。

What if my product is faulty?

Very occasionally a product we sell could be faulty. If this happens, all you need to do is return it to your local store, and we''ll replace, repair or refund it in line with your statutory rights.