Hello,
A staff member has replied to your question:
Hello, Thank you for contacting Steam Support. I have removed the lock on your account. Due to the risk of fraud our billing system is automated, and will put a lock on any account that fails authorization at any point during the verification process. We do apologize for the inconvienience this may cause, but appreciate your patience in the issue. If this issue requires further investigation, please reply to this message within seven days via e-mail or re-open this case by logging into the Steam Support Site to receive an expedited response.
A staff member has replied to your question:
Hello, Thank you for contacting Steam Support. I have removed the lock on your account. Due to the risk of fraud our billing system is automated, and will put a lock on any account that fails authorization at any point during the verification process. We do apologize for the inconvienience this may cause, but appreciate your patience in the issue. If this issue requires further investigation, please reply to this message within seven days via e-mail or re-open this case by logging into the Steam Support Site to receive an expedited response.
對於您的問題,工作人員已做出回復:
感謝您與 Steam Support 聯絡, 我已將您的帳號解鎖.
由於此自動付款系統的冒用風險,若於任何授權驗證程序失敗系統都會自動將該交易帳號鎖定.
感謝您的耐心等待,對於所造成的不便敬請見諒.
倘若還需要進一步的調查,請用e-mail 或者到登入帳號 至 steam suppot 以得到更迅速的回應
(不知翻得對不對?)