SEAGATE 希捷硬碟 RMA 送修 問題

請問大大送回去新加坡希捷公司 之後會收到 來自希捷公司的一封信嗎 或者是我的硬碟不符合保固?= =

寫了一長串英文 看不懂雖然有用GOOGLE 翻譯過

1. Total Requested Quantity : 1
2. Total Clean Received Quantity : 1
3. Total Expected Not Received Qty : 0
4. Total Discrepant Quantity : 0
5. Total Return Unrepaired Quantity : 0
6. Total OOW Charges : 0.00


Dear Sir or Madam,

Your RMA (Return Material Authorization) Number is 1004386568.
Your Order Reference Number is 1004386568.

This document details the RMA as received. If there are any differences from the Order Acknowledgment, please amend your records accordingly.

If your Return Acknowledgment Line 5 shows the Total Return Unrepaired Quantity (RUR) greater than 0, then we have determined that your RMA includes products that are not covered by Seagate's warranty and Seagate has no obligation to replace these products. Your warranty claim for these products has therefore been rejected as invalid.

For a full list of all conditions not covered by warranty, please reference warranty statement supplied with the product and also reference our Seagate Return Policy on our website at www.Seagate.com. Please also reference the Seagate Warranty Void Checklist on our website under Warranty Support and Returns Assistance as a visual aid for items that Seagate will not accept as a justified warranty claim.

Please be advised that you must pay all applicable duties and customs charges for shipments to and from Seagate. You may also be required to pay freight costs associated with returning the product(s) to you.

If no arrangements have been made 30 days after this notice, you will automatically release ownership of the drives to Seagate [not applicable to AMER (US, Canada and Brazil)]


** ** ** ** ALWAYS REFERENCE RMA NUMBER ** ** ** ** when inquiring about or sending in your order.


AMER (US, Canada and Brazil), ASIA PACIFIC

Please go to http://www.seagate.com/www/en-us/about/contact_us if you have questions about your order.


EMEA :EUROPE, MIDDLE EAST, AFRICA

Email : euro.customer.support@seagate.com

Should you have any questions please contact us with a subject line "Return Unrepaired Inquiry". You can arrange pickup of the drive/s at the following address, please have the courier reference your RMA number and number of units to be picked up.


SEAGATE TECHNOLOGY, INT 'L
Koolhovenlaan 1
Schiphol-Rijk 1119 NB
Netherlands


Best Regards,
Seagate Technology