諸葛 wrote:
Hi, Thank...(恕刪)


我也是上星期五寫信去的,難道是我運氣差

請問你是怎麼寫的
小弟也是上禮拜五寫信去的,一直沒有回音
剛才又補了一封過去了
admsam wrote:
我也是上星期五寫信...(恕刪)

admsam wrote:
我也是上星期五寫信...(恕刪)



我mail內容如下,因為不太會英文,用估狗大神翻譯後貼上寄去的,文法不對請笑小聲點,請各位大大參考:

Hello

My order number is xxxx, the amount is USD $ xx.xx

Because I wait too long, so I decided to cancel the order and refund, thank you.


以上2個地方XX請填上自己的訂單號碼及金額...
我也照樓上的格式寫了退款信
8/9晚上寄出,8/10早上就收到回信
10~14個工作天會退回信用卡
fuaran0204 wrote:
我也照樓上的格式寫...(恕刪)


唉!不知道該說什麼,他說什麼我是在Kickstarter那邊買的,根本不能退

Thank you for supporting ZNAPS since the beginning.

Regarding to your refund request, we understand that you were not satisfied with our service. We are sorry to inform you that we are no longer accepting refund requests.

We understand you know and appreciate the spirit of Kickstarter, which is being a part of new projects and bringing them to life. The funds you contributed is already being used to help us bring ZNAPS to life. Please be reminded that Kickstarter it is not an online shop.

Thanks again for supporting us.

感謝您從一開始就支持ZNAPS。

至於你的退款申請,我們明白,您不滿意我們的服務。我們很遺憾地通知您,我們不再接受退款的要求。

我們理解你知道和欣賞Kickstarter的精神,正在新項目的一部分,使他們的生活。已經被使用您貢獻了資金,以幫助我們帶來ZNAPS的生活。請注意,Kickstarter的它不是一個網店。

再次感謝您對我們的支持。
已收到退款回信,謝謝資訊
諸葛 wrote:
我mail內容如下...(恕刪)
http://www.hk01.com/%E6%B8%AF%E8%81%9E/29089/%E7%8D%B2%E5%88%9D%E5%89%B5%E4%BC%81%E6%A5%AD%E9%8A%85%E7%8D%8E-Znaps%E7%9C%BE%E7%B1%8C%E7%A3%81%E8%83%BD%E5%85%85%E9%9B%BB%E7%B7%9A%E8%A2%AB%E8%BF%BD%E8%B2%A8-%E6%B8%AF%E8%B2%B7%E5%AE%B6%E9%80%BE%E5%8D%83%E4%BA%BA

是在講這單嗎?
在 youtube 看過有國外的買了收到的跟在香港深水步買的差不多 ~
付款超過60天似乎也無法退款

以下是他們的回信:
Regarding to your refund request, the Shopify payment system does not permit any refund or change request 60 days after initial payment of the order. Therefore we are not able to refund the amount of your order.

Thanks again for supporting us.

Best
ZNAPS

fuaran0204 wrote:
我也照樓上的格式寫...(恕刪)

8/16收到退款退到信用卡了
問題是想買但等不到它出啊!
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