I have been on the phone and chat support with nvidia, adobe and Intel for HOURS over the last week, regarding the fact that premiere pro does not support cuda hardware processing when exporting media in premiere pro cc using the nvidia rtx 2080. I am running the new intel i9 7940 cpu with 32 gigs of ram and an asus 299 motherboard
Nowhere does any one tell you that the rtx 2080 is not compatible with premiere pro cuda hardware acceleration. (Can not do hardware cuda acceleration) even though it is selected in premiere
Instead when i did my research everyone who reviews the rtx2080 tells you how fast and fantastic it is when running premiere pro.
Plain and simply that is BS as the rtx2080 does not do cuda hardware acceleration with Premiere Pro.
Now I am caught holding the bag with a graphics card that is useless for premiere pro.
Nvidia said they would only give me an exchange if I purchased the card directly from them, to exchange for an nvidia 1080 ti.
MOST disappointing that I have had to go through all this crap only to find out that the newest and greatest rtx 2080 is a piece of crap with premiere pro. Had I have known that the rtx 2080 would not support mercury cuda hardware acceleration I would have obviously made another choice. This is a serious issue and hopefully Nvidia will take responsibility for what I deem to be misleading advertising. Somebody other than me the end user should take responsibility for deceptive advertising and replace this graphics card, and stop mentioning how great the rtx 2080 is with adpbe premiere pro cc !!!!