由於htc擅自移除了Android及Windows Mobile裡的個資保護機制,以致於手機使用者的電話號碼、簡訊內容、瀏覽紀錄、所在位置、信用卡及銀行交易等等極度敏感的資料,都處於能輕易被駭客取得的狀態;更不可思議的,是連自己與他人的通話內容,都因為htc故意將安全機制移除之緣故,而可以被竊錄!FTC消費者保護局的資深律師Lesley Fair表示「這家公司在設計產品時,根本不把資安放在眼裡;它不測試自己手機軟體上潛在的安全弱點、不遵循在撰寫程式時為業界通用的安全規範、而當對其漏洞提出警告時還根本不予理會…」(“The company didn’t design its products with security in mind,” Lesley Fair, a senior lawyer in the commission’s Bureau of Consumer Protection, wrote in a blog post. “HTC didn’t test the software on its mobile devices for potential security vulnerabilities, didn’t follow commonly accepted secure coding practices and didn’t even respond when warned about the flaws in its devices.”)