我五月二十六日訂購到現在沒收到,官網說5/27就寄出 6/10寫信去問,原廠幫我問貨運,結果說物件失蹤了,然後昨天說幫我用快遞補寄還給了追蹤號碼,剛看了預計要6/16才到貨,第一次跟官網買就中獎,好像太幸運了吧! 官網的回覆 6/10 Hey there xxxxxx,
So sorry, your shipment seems to have stalled somewhere on its way to you. I've pinged the shipping company to see what's happening, which unfortunately can take a few days to resolve. To help you out, I can put through a second order via express post. Could you please confirm your shipping address for me?
Again, sorry it hasn't arrived on time. Hopefully the anticipation is going to make receiving it that much sweeter!
Cheers,
Mabel and the bellroy team. 6/11 Thanks for that, xxxxxxx!
I've put through your replacement order and your Bellroy is on its way!
If the wayward wallet does make an appearance, please let us know and mark the unopened envelope "Return to Sender" and drop it into a post box.
Hope you love it when it arrives!
Cheers,
Mabel and the bellroy team.
6/12 "So sorry for any confusion here, XXXXXXXX!
We have sent your replacement via express post. Here's your tracking link: https://www.fedex.com/fedextrack/?tracknumbers=608449162xxx
We'd really love to know what you think when it arrives!"