客服好,
兩個問題:
1. 最近手機常常自動重開。應用程式也常常打開後自動關閉。僅附上 Browser 打開後自動關閉的 log
2. 這支手機搭配中華電信門號,是否中華電信或任何電信業者會針對這類手機,置入性安裝特定軟體無法移除? 手機裡居然有軟體打開後居然是"要求用戶購買軟體"而非可用之軟體,然後還無法移除佔用空間、還得花時間被Google Play更新?
中華至尊股票機 - 3.24MB
9s-Weather - 3.87MB
Best Choice - 0
Hami - 0
Hami Apps - 0.9MB
HamiBook - 15.71MB
Hami鈴聲館 - 0
Hami影視館 - 0
Hami播放器 - 1.58MN
KKBOX - 13.13MB
導航王 - 0
==========================================================================================
06-18 19:23:47.581 I/ActivityManager(369): START {act=android.intent.action.MAIN cat=[android.intent.category.HOME] flg=0x10200000 cmp=com.android.launcher/com.android.launcher2.Launcher} from pid 369
06-18 19:23:47.661 E/Perfman (369): app.curSchedGroup = 0
06-18 19:23:47.761 I/Adreno200-EGL(26246): <qeglDrvAPI_eglInitialize:290>: EGL 1.4 QUALCOMM build: (Merge)
06-18 19:23:47.761 I/Adreno200-EGL(26246): Build Date: 09/20/12 Thu
06-18 19:23:47.761 I/Adreno200-EGL(26246): Local Branch:
06-18 19:23:47.761 I/Adreno200-EGL(26246): Remote Branch:
06-18 19:23:47.761 I/Adreno200-EGL(26246): Local Patches:
06-18 19:23:47.761 I/Adreno200-EGL(26246): Reconstruct Branch:
06-18 19:23:48.121 W/InputManagerService(369): Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@41750238 (uid=10094 pid=26978)
06-18 19:23:49.311 I/ActivityManager(369): START {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.android.browser/.BrowserActivity bnds=[384,706][480,802]} from pid 26246
06-18 19:23:49.491 I/ActivityManager(369): Start proc com.android.browser for activity com.android.browser/.BrowserActivity: pid=27115 uid=10005 gids={3003, 1015, 1023}
06-18 19:23:49.541 E/Perfman (369): app.curSchedGroup = 0
06-18 19:23:49.581 D/ActivityThread(27115): setTargetHeapUtilization:0.25
06-18 19:23:49.581 D/ActivityThread(27115): setTargetHeapIdealFree:8388608
06-18 19:23:49.581 D/ActivityThread(27115): setTargetHeapConcurrentStart:2097152
06-18 19:23:49.741 I/ActivityThread(27115): Pub com.android.browser;browser: com.android.browser.provider.BrowserProvider2
06-18 19:23:49.761 I/ActivityThread(27115): Pub com.android.browser.home: com.android.browser.homepages.HomeProvider
06-18 19:23:49.761 I/ActivityThread(27115): Pub com.android.browser.snapshots: com.android.browser.provider.SnapshotProvider
06-18 19:23:50.071 D/WebSettings(27115): mDataPath: /data/data/com.android.browser
06-18 19:23:50.131 E/libEGL (27115): call to OpenGL ES API with no current context (logged once per thread)
06-18 19:23:50.131 D/ShaderProgram(27115): couldn't load the vertex shader!
06-18 19:23:50.131 E/libEGL (27115): call to OpenGL ES API with no current context (logged once per thread)
06-18 19:23:50.131 D/ShaderProgram(27115): couldn't load the vertex shader!
06-18 19:23:50.131 E/libEGL (27115): call to OpenGL ES API with no current context (logged once per thread)
06-18 19:23:50.131 D/ShaderProgram(27115): couldn't load the vertex shader!
06-18 19:23:50.131 E/libEGL (27115): call to OpenGL ES API with no current context (logged once per thread)
06-18 19:23:50.131 D/ShaderProgram(27115): couldn't load the vertex shader!
06-18 19:23:50.131 E/libEGL (27115): call to OpenGL ES API with no current context (logged once per thread)
06-18 19:23:50.131 D/ShaderProgram(27115): couldn't load the vertex shader!
06-18 19:23:50.191 D/WebViewTimersControl(27115): onBrowserActivityResume
06-18 19:23:50.191 D/WebViewTimersControl(27115): Resuming webview timers, view=com.android.browser.BrowserWebView@414bd5f8
06-18 19:23:50.191 W/BaseUi (27115): mMainView is already attached to wrapper in attachTabToContentView!
06-18 19:23:50.191 W/BaseUi (27115): mContainer is already attached to content in attachTabToContentView!
06-18 19:23:50.211 V/NFC (27115): this device does not have NFC support
06-18 19:23:50.351 I/Adreno200-EGL(27115): <qeglDrvAPI_eglInitialize:290>: EGL 1.4 QUALCOMM build: (Merge)
06-18 19:23:50.351 I/Adreno200-EGL(27115): Build Date: 09/20/12 Thu
06-18 19:23:50.351 I/Adreno200-EGL(27115): Local Branch:
06-18 19:23:50.351 I/Adreno200-EGL(27115): Remote Branch:
06-18 19:23:50.351 I/Adreno200-EGL(27115): Local Patches:
06-18 19:23:50.351 I/Adreno200-EGL(27115): Reconstruct Branch:
06-18 19:23:50.431 V/chromium(27115): external/chromium/net/host_resolver_helper/host_resolver_helper.cc:66: [0618/192350:INFO:host_resolver_helper.cc(66)] DNSPreResolver::Init got hostprovider:0x530dc220
06-18 19:23:50.431 V/chromium(27115): external/chromium/net/base/host_resolver_impl.cc:1515: [0618/192350:INFO:host_resolver_impl.cc(1515)] HostResolverImpl::SetPreresolver preresolver:0x00cbf6f8
06-18 19:23:50.451 D/ (27115): external/chromium/net/socket/tcp_fin_aggregation_factory.cc: libtcpfinaggr.so successfully loaded
06-18 19:23:50.451 D/ (27115): external/chromium/net/socket/tcp_fin_aggregation_factory.cc,: TCP Fin Aggregation initializing method was found in libtcpfinaggr.so
06-18 19:23:50.451 D/TCPFinAggregation(27115): system property net.tcp.fin.aggregation was set
06-18 19:23:50.451 D/TCPFinAggregation(27115): system property net.tcp.fin.aggregation.wait was set, value: 20
06-18 19:23:50.451 D/TCPFinAggregation(27115): system property net.tcp.fin.aggregation.close was set, value: 300
06-18 19:23:50.451 D/TCPFinAggregation(27115): system property net.close.unused.sockets was set, value: 1
06-18 19:23:50.451 D/TCPFinAggregation(27115): Failed to get network status! received ret: -2
06-18 19:23:50.451 D/Socket_Pool(27115): system net.statistics value: 0
06-18 19:23:50.451 D/Socket_Pool(27115): system net.statistics value: 0
06-18 19:23:50.451 D/ (27115): external/chromium/net/http/http_getzip_factory.cc: libgetzip.so successfully loaded
06-18 19:23:50.451 D/ (27115): external/chromium/net/http/http_getzip_factory.cc,: GETzip initializing method was found in libgetzip.so
06-18 19:23:50.451 D/ (27115): In vendor/qcom/proprietary/webkit/GetZip/src/q_getzip_manager.cc - GETzip is enabled
06-18 19:23:50.471 V/WebRequest(27115): WebRequest::WebRequest, setPriority = 1
06-18 19:23:50.541 V/chromium(27115): external/chromium/net/disk_cache/hostres_plugin_bridge.cc:52: [0618/192350:INFO:hostres_plugin_bridge.cc(52)] StatHubCreateHostResPlugin initializing...
06-18 19:23:50.541 V/chromium(27115): external/chromium/net/disk_cache/hostres_plugin_bridge.cc:57: [0618/192350:INFO:hostres_plugin_bridge.cc(57)] StatHubCreateHostResPlugin lib loaded
06-18 19:23:50.541 V/chromium(27115): external/chromium/net/disk_cache/hostres_plugin_bridge.cc:63: [0618/192350:INFO:hostres_plugin_bridge.cc(63)] StatHubCreateHostResPlugin plugin connected
06-18 19:23:50.541 V/chromium(27115): external/chromium/net/http/http_cache.cc:1168: [0618/192350:INFO:http_cache.cc(1168)] HttpCache::OnBackendCreated HostStat created
06-18 19:23:50.571 V/chromium(27115): external/chromium/net/disk_cache/stat_hub.cc:295: [0618/192350:INFO:stat_hub.cc(295)] StatHub::Init - processor pp_plugin (ver:3) is ready.
06-18 19:23:50.571 V/chromium(27115): external/chromium/net/disk_cache/stat_hub.cc:295: [0618/192350:INFO:stat_hub.cc(295)] StatHub::Init - processor Undefined is ready.
06-18 19:23:50.571 D/HostStatisticManager(27115): HostStatisticProcessor enabled
06-18 19:23:50.571 D/HostStatisticManager(27115): HostStatisticProcessor connecting DB
06-18 19:23:50.601 I/ActivityManager(369): Displayed com.android.browser/.BrowserActivity: +1s216ms
06-18 19:23:50.611 V/chromium(27115): external/chromium/net/http/http_cache.cc:1171: [0618/192350:INFO:http_cache.cc(1171)] HttpCache::OnBackendCreated : StatHub is ready.
06-18 19:23:52.811 I/PowerSaverService(369): Battery Changed PlugType=0
06-18 19:23:53.821 F/libc (27115): Fatal signal 11 (SIGSEGV) at 0x00000010 (code=1)
06-18 19:23:54.221 I/DEBUG (26942): *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
06-18 19:23:54.221 I/DEBUG (26942): Build fingerprint: 'GSmart/G1362/G1362:4.0.4/IMM76I/3867.20130422.135604:user/release-keys'
06-18 19:23:54.221 I/DEBUG (26942): pid: 27115, tid: 27141 >>> com.android.browser <<<
06-18 19:23:54.221 I/DEBUG (26942): signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 00000010
06-18 19:23:54.221 I/DEBUG (26942): r0 00000000 r1 00000001 r2 4fcb3644 r3 00000002
06-18 19:23:54.221 I/DEBUG (26942): r4 00000000 r5 00000000 r6 5123d400 r7 0107dc38
06-18 19:23:54.221 I/DEBUG (26942): r8 5123d400 r9 00000000 10 00000000 fp 5123d8cc
06-18 19:23:54.221 I/DEBUG (26942): ip 00000000 sp 5123d330 lr 4f858667 pc 4f832310 cpsr 20000030
06-18 19:23:54.221 I/DEBUG (26942): d0 50b8711c00000054 d1 0000003800000371
06-18 19:23:54.221 I/DEBUG (26942): d2 00740063004100b8 d3 0074006900760050
06-18 19:23:54.221 I/DEBUG (26942): d4 405d0ae54224188a d5 41c114c841881ea7
06-18 19:23:54.221 I/DEBUG (26942): d6 418c01d441dd79e3 d7 41c114c841881ea7
06-18 19:23:54.221 I/DEBUG (26942): d8 41d47010d2683f6c d9 3fa999999999999a
06-18 19:23:54.221 I/DEBUG (26942): d10 0000000000000000 d11 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): d12 0000000000000000 d13 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): d14 0000000000000000 d15 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): d16 0000000000000000 d17 3ff0000000000000
06-18 19:23:54.221 I/DEBUG (26942): d18 3ff0000000000000 d19 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): d20 c03840d300000000 d21 4032c58300000000
06-18 19:23:54.221 I/DEBUG (26942): d22 3feeb1a0a0000000 d23 3ef99342e0ee5069
06-18 19:23:54.221 I/DEBUG (26942): d24 3ef99342e0ee5069 d25 3fc39a09d078c69f
06-18 19:23:54.221 I/DEBUG (26942): d26 0000000000000000 d27 3ef99342e0ee5069
06-18 19:23:54.221 I/DEBUG (26942): d28 0000000000000000 d29 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): d30 0000000000000000 d31 0000000000000000
06-18 19:23:54.221 I/DEBUG (26942): scr 60000013
06-18 19:23:54.221 I/DEBUG (26942):
06-18 19:23:54.951 I/DEBUG (26942): #00 pc 00178310 /system/lib/libwebcore.so
06-18 19:23:54.951 I/DEBUG (26942): #01 lr 4f858667 /system/lib/libwebcore.so
06-18 19:23:54.951 I/DEBUG (26942):
06-18 19:23:54.951 I/DEBUG (26942): code around pc:
06-18 19:23:54.951 I/DEBUG (26942): 4f8322f0 e8bdb00f bf0083f0 00356510 003564fa .........e5..d5.
06-18 19:23:54.951 I/DEBUG (26942): 4f832300 00356453 0038f972 003564d9 00431ae4 Sd5.r.8..d5...C.
06-18 19:23:54.951 I/DEBUG (26942): 4f832310 47706900 447b4b03 b90a781a 701a3201 .ipG.K{D.x...2.p
06-18 19:23:54.951 I/DEBUG (26942): 4f832320 bf004770 00480fc2 4604b510 b1106900 pG....H....F.i..
06-18 19:23:54.951 I/DEBUG (26942): 4f832330 f852f7fe 2000b908 6920bd10 f84cf7fe ..R.... .. i..L.
06-18 19:23:54.951 I/DEBUG (26942):
06-18 19:23:54.951 I/DEBUG (26942): code around lr:
06-18 19:23:54.951 I/DEBUG (26942): 4f858644 4620f965 fe30f74c 4908462c 44794808 e. FL.0.,F.I.HyD
06-18 19:23:54.951 I/DEBUG (26942): 4f858654 600c4478 eee0f747 44784806 f7d96800 xD.`G....HxD.h..
06-18 19:23:54.951 I/DEBUG (26942): 4f858664 b007fe55 bf00bd30 0045b03c 0045aff2 U...0...<.E...E.
06-18 19:23:54.951 I/DEBUG (26942): 4f858674 0045afec 0045afe6 41f0e92d 8b02ed2d ..E...E.-..A-...
06-18 19:23:54.951 I/DEBUG (26942): 4f858684 4604b0a6 460da81d f7484616 a818ec90 ...F...F.FH.....
06-18 19:23:54.951 I/DEBUG (26942):
06-18 19:23:54.951 I/DEBUG (26942): stack:
06-18 19:23:54.951 I/DEBUG (26942): 5123d2f0 01092088 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d2f4 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d2f8 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d2fc 40058dbd /system/lib/libc.so
06-18 19:23:54.951 I/DEBUG (26942): 5123d300 01092088 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d304 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d308 5123d400
06-18 19:23:54.951 I/DEBUG (26942): 5123d30c 0107dc38 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d310 5123d400
06-18 19:23:54.951 I/DEBUG (26942): 5123d314 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d318 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d31c 4005941f /system/lib/libc.so
06-18 19:23:54.951 I/DEBUG (26942): 5123d320 01092088 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d324 4f7a52b3 /system/lib/libwebcore.so
06-18 19:23:54.951 I/DEBUG (26942): 5123d328 df0027ad
06-18 19:23:54.951 I/DEBUG (26942): 5123d32c 00000000
06-18 19:23:54.951 I/DEBUG (26942): #00 5123d330 5123d347
06-18 19:23:54.951 I/DEBUG (26942): 5123d334 4068cc04 /system/lib/libskia.so
06-18 19:23:54.951 I/DEBUG (26942): 5123d338 5123d3b0
06-18 19:23:54.951 I/DEBUG (26942): 5123d33c 00000001
06-18 19:23:54.951 I/DEBUG (26942): 5123d340 00000001
06-18 19:23:54.951 I/DEBUG (26942): 5123d344 008f4359
06-18 19:23:54.951 I/DEBUG (26942): 5123d348 5123d3a8
06-18 19:23:54.951 I/DEBUG (26942): 5123d34c 0107dc18 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d350 5123d3f0
06-18 19:23:54.951 I/DEBUG (26942): 5123d354 4f8333ad /system/lib/libwebcore.so
06-18 19:23:54.951 I/DEBUG (26942): 5123d358 42268b4e /dev/ashmem/dalvik-heap (deleted)
06-18 19:23:54.951 I/DEBUG (26942): 5123d35c 41cfe3af /dev/ashmem/dalvik-heap (deleted)
06-18 19:23:54.951 I/DEBUG (26942): 5123d360 42268b4e /dev/ashmem/dalvik-heap (deleted)
06-18 19:23:54.951 I/DEBUG (26942): 5123d364 42268b4e /dev/ashmem/dalvik-heap (deleted)
06-18 19:23:54.951 I/DEBUG (26942): 5123d368 00000000
06-18 19:23:54.951 I/DEBUG (26942): 5123d36c 00f9da48 [heap]
06-18 19:23:54.951 I/DEBUG (26942): 5123d370 5123d3a8
06-18 19:23:54.951 I/DEBUG (26942): 5123d374 4f8f43fb /system/lib/libwebcore.so
06-18 19:23:58.011 D/dalvikvm(26306): GC_EXPLICIT freed 131K, 35% free 9736K/14851K, paused 4ms+3ms
06-18 19:23:59.951 I/DEBUG (26942): debuggerd committing suicide to free the zombie!
06-18 19:23:59.951 I/BootReceiver(369): Copying /data/tombstones/tombstone_08 to DropBox (SYSTEM_TOMBSTONE)
06-18 19:23:59.991 I/ActivityManager(369): Process com.android.browser (pid 27115) has died.
06-18 19:24:00.001 W/InputDispatcher(369): channel '41bfbd50 com.android.browser/com.android.browser.BrowserActivity (server)' ~ Consumer closed input channel or an error occurred. events=0x8
06-18 19:24:00.001 E/InputDispatcher(369): channel '41bfbd50 com.android.browser/com.android.browser.BrowserActivity (server)' ~ Channel is unrecoverably broken and will be disposed!
06-18 19:24:00.001 W/ActivityManager(369): Force removing ActivityRecord{4145b500 com.android.browser/.BrowserActivity}: app died, no saved state
06-18 19:24:00.001 I/WindowManager(369): WIN DEATH: Window{41bfbd50 com.android.browser/com.android.browser.BrowserActivity paused=false}
06-18 19:24:00.011 W/InputDispatcher(369): Attempted to unregister already unregistered input channel '41bfbd50 com.android.browser/com.android.browser.BrowserActivity (server)'
06-18 19:24:00.021 I/DEBUG (27181): debuggerd: Apr 18 2013 15:01:19
06-18 19:24:00.021 E/Perfman (369): app.curSchedGroup = 0
06-18 19:24:00.021 I/WindowManager(369): WINDOW DIED Window{41bfbd50 com.android.browser/com.android.browser.BrowserActivity paused=false}
06-18 19:24:00.151 I/Adreno200-EGL(26246): <qeglDrvAPI_eglInitialize:290>: EGL 1.4 QUALCOMM build: (Merge)
06-18 19:24:00.151 I/Adreno200-EGL(26246): Build Date: 09/20/12 Thu
06-18 19:24:00.151 I/Adreno200-EGL(26246): Local Branch:
06-18 19:24:00.151 I/Adreno200-EGL(26246): Remote Branch:
06-18 19:24:00.151 I/Adreno200-EGL(26246): Local Patches:
06-18 19:24:00.151 I/Adreno200-EGL(26246): Reconstruct Branch:
06-18 19:24:00.171 W/InputManagerService(369): Got RemoteException sending setActive(false) notification to pid 27115 uid 10005
06-18 19:24:02.831 I/PowerSaverService(369): Battery Changed PlugType=0
06-18 19:24:03.771 I/ActivityManager(369): START {act=android.intent.action.MAIN cat=[android.intent.category.LAUNCHER] flg=0x10200000 cmp=com.nolanlawson.logcat/.LogcatActivity} from pid 26246
06-18 19:24:03.821 E/Perfman (369): app.curSchedGroup = 0
06-18 19:24:04.211 V/PhoneStatusBar(10848): setLightsOn(true)
06-18 19:24:04.251 W/InputManagerService(369): Starting input on non-focused client com.android.internal.view.IInputMethodClient$Stub$Proxy@41b70470 (uid=10045 pid=26246)
06-18 19:24:10.331 D/dalvikvm(11249): GC_EXPLICIT freed <1K, 34% free 9926K/14851K, paused 2ms+4ms
06-18 19:24:11.081 D/KeyguardUpdateMonitor(369): Received SPN update on sub :0
06-18 19:24:11.081 D/KeyguardUpdateMonitor(369): handleCarrierInfoUpdate: plmn = null, spn = 威寶電信, subscription = 0
06-18 19:24:11.081 D/MSimKeyguardStatusView(369): updateCarrierStateWithSimStatus(), simState = READY subscription = 0
06-18 19:24:11.081 D/MSimKeyguardStatusView(369): updateCarrierStateWithSimStatus: Sim Status = Normal, Carrier = 威寶電信
有關手機自動重開機問題,需請您協助確認手機RAM可用空間是否足夠。(手機RAM可用空間可於手機 "設定" >"應用程式" > "管理應用程式" >"執行中"分頁下確認。) 若記憶體空間不足會造成手機當機或自動開關機。因此需請您留意手機記憶體可用空間。
若手機記憶體可用空間超過70MB,但仍會發生手機自動重開機或應用程式無法開啟問題,則建議您將手機重要資料備份後,執行回復原廠設定。確認手機重設後是否能排除此狀況。
另外,您可於手機 設定 > 關於手機 > 版本號碼確認目前所使用版本。若手機搭配 Hami版韌體手機則內建的中華電信Hami相關程式是無法移除。 原使用Hami 版韌體手機亦不可更換繁體中文版本韌體)。安裝錯誤韌體可能會造成手機運作異常,請您留意。
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