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文章編號：6784112
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文章編號：6786754
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文章編號：6786982
共有兩封信，重點如下：
1. 他再次強調，台灣很快就會有代理商販售，他認為我們現在買很不划算（the cost will be really crazy）
2. 含運（DHL三天到台灣）：Kangaroo - 美金$90，Kangaroo LTD - 美金$110
我馬上回了他一封信（因為他們下班了），跟他詢問下面幾件事：
1. 台灣代理商的聯絡電話與販售時程？
2. 販售的內容是否包括固定桿，安全帽？
3. 買30個有沒有額外的折扣？
4. 是否有其他較便宜的運貨方案？
5. 座椅相關的規格？
關於這件事我的建議是：
1. 聯絡台灣代理商，問他們的販售計畫時程
2. 從其他購物網站找便宜的運費方案，如skymall
請iejmc先彙整大家意見，晚上下班後，我會再看看要如何進行下一步
下面分別是他的兩封來信以及我的回信
###############################################
Dear Dr XXX
Thanks for your call this morning about our child seat – the LTD model.
As I mentioned, we will have a distributor in Taiwan soon. We can sell you the item from here but the cost will be really crazy. I will check and let you know how much if we ship 20 pcs at one time in a bulk packing.
Thanks
Arnold
###############################################
Dear Dr XXX
If you can buy 30 units at one time, the cost for the child seats for you will be
For the Kangaroo - US$90
For the Kangaroo LTD - US$110
They can be shipped by air from the USA and arrive in 3 days time using DHL.
The price quoted includes the air freight.
Thanks
Arnold
###############################################
Dear Mr. Kamler,
Thank you very much for your mail. You are right. The cost sounds kind of crazy. I will have some discussion with my friends (30 families in total) and get back to you soon. By the way, could you please give me the name, company, phone number, or email of your Taiwanese distributor? I am thinking to call the distributor for more information about the progress for selling in
Taiwan.
Here are few more questions if finally we decide to order from you directly :
1. Could you please tell me what's in the box? A carrier seat, how about the mounting bar? Is a child helmet included?
2. Is there any discount for ordering 30 seats (not including the international shipping)?
3. Is there any other shipping choice with cheaper expense than DHL?
4. Could you please give me more information about the specifics? I learned from the website that the seat can carry child under 4 year-old or less than 40 lb. How about the limit for the body height and leg length?
Thank you very much in advance for your help.
Sincerely,
XXXXXXX
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Mariners wrote:
最新消息，我剛剛直接...(恕刪)
寫信去總公司問的人就是小弟我
總公司的一位阿諾先生回信說, 現在基本款(Classic Model)已經停止銷售了
只有Kangaroo 跟Kangaroo LTD兩款還有在賣
送貨到台灣的運費"灰熊恐怖"(really horrible), 但是他們也已經安排了一位台灣的經銷商
大概要兩個月之後才有貨會到
另外他也提到, 有一位Dr Yxx也問了相同的問題, 想必就是Mariners大哥吧
我寫信去的時候只保守的說大概要買個十組左右, 沒想到經過一天就變成二十幾組
不知道阿諾桑的袋鼠椅子公司會不會因此專案處理, 或是提早撥一批貨給台灣的代理商
可能要請Mariners大哥多幫忙聯絡了
以下是阿諾先生的回信原文
Dear Mr. Hxx
Thanks for your email and we are so pleased that you like our child seats.
We are no longer going to sell the Classic model but the other two models which are the Kangaroo and the Kangaroo LTD.
The cost of shipping small quantities to Taiwan is really horrible. We have just made an arrangement with a gentleman from Taiwan who will become our distributor there. He will probably have inventory in about 2 months from now.
Thanks and regards
Arnold Kamler
另外Skymall的回信我也收到了, 不過就是非常制式的回答
大意是說, 運費多少請自行在網頁上試算就知道了
萬一貨品無法出口或是被退回, Skymall不負擔相關費用云云....
原文如下
Dear Hxx,
Thank you for contacting SkyMall. Most of our products are available for international delivery. If an item cannot be exported, notes denoting such are provided in the "Item Detail" section of the products description. To determine your shipping costs, excluding any customs duties or taxes, simply add the items to your cart. Your total will be updated to include the shipping and handling costs. The recipient will be responsible for any duties or taxes at the time of delivery.
Please note that SkyMall will not be liable for reimbursement of any return shipping charges, merchandise costs or customs fees should you decide not to accept delivery of the merchandise ordered. For questions regarding import duties, please contact you local customs office.
The standard delivery time is 4 to 6 weeks. Premium delivery services such as next day or expedite are not available. The following items are not eligible for international delivery: food, flowers, perishables, oversized items and items heavier than 55 pounds.
If you need further assistance, please contact us 1-800-759-6255.
Thank you,
Patricia F.
SkyMall Customer Service
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Mariners wrote:
剛收到Arnold
2. 含運（DHL三天到台灣）：Kangaroo - 美金$90，Kangaroo LTD - 美金$110...(恕刪)
剛剛回信給阿諾桑, 主要是說我跟Mariners大哥在談的其實是同一比訂單
為了避免困擾, 之後就請Mariners大哥跟阿諾桑聯絡就好
Dear Mr. Kamler,
Dr Yxx and I do not know each other, we are just club members on a bicycle website.
However, I believe we request the same order and the amount now is around 20 chairs.
We appreciate if this amount is big enough to lower the shipping cost, and not let us wait for two months.
After all, summer is the best season to ride bicycle with child, right?
In order to not make you confused, we will ask Dr Yih to be our contact window; and I am really appreciated to your timely response.
Thanks and best regards,
話說, 頂級的Kangaroo LTD在Skymall上面一個賣80塊美金(應該是含固定桿的一整組)
照阿諾先生說的, DHL三天到貨運費只要30塊美金, 我覺得可以接受耶
如果以匯率30.5來算, 椅子的價錢大約台幣2,440, 運費約915, 總價是3,355
如果等兩個月之後代理商開賣, 我想價格大約也是二到三千元左右吧, 我個人是傾向直接從美國進貨
(如果有附蛋蛋帽就更划算啦....澳洲經銷商的網站價格是澳幣29.99一頂, 對台幣匯率約29.2)
當然啦, 如果阿諾桑願意給更多的折扣當然更好囉
經過這幾天, 袋鼠椅子公司應該會非常驚訝台灣這個市場的消費力吧
誰叫他們眼光不夠, 早就該來台灣開拓市場啦, 哈哈哈....
