個人積分：0分
文章編號：14677012
個人積分：31分
文章編號：14677248
個人積分：367分
文章編號：14678810
個人積分：3分
文章編號：14681224
個人積分：56分
文章編號：14682044
From the second through the fifth year you own your Tumi product, Tumi will repair any items that are defective in materials or workmanship, (for a nominal processing fee), including any structural defects (such as defective handles, zippers, or locks). For years two through five, however, we will not cover damage resulting from wear and tear that is not the result of defects in materials or workmanship. We also will not cover damage caused by airlines or other transit damage. Damage claims in transit cases should be filed against the carrier. Other damages not covered are damage resulting from abuse, cosmetic damage (such as scratched leather or stained fabrics) and incidental or consequential damages, such as damage to or loss of the contents of a bag, loss of use, loss of time, or similar expenses.
Your only responsibility is to ship your bag to us for repair, postage paid, or take it to a Tumi store or authorized Tumi dealer, who will be happy to process the repair for a nominal processing fee. Many repairs can actually be handled right in the store, in which event a processing fee may be charged. If your bag does need to be sent to our facility, we will repair it quickly and ship it back at no additional cost to you. In those cases where our warranty does not apply, we will promptly provide you with an estimate of any repair and return shipping costs that may be involved.
懂英文的麻煩翻譯一下
免得有些人
連5年保證到底是什麼都搞不清楚
就在瞎起哄
根本不知道自己在說什麼
第一年的保證
應該是什麼都保證
航空公司弄丟不算
第2年到第5年
就要咬文嚼字
看對方如何認定狀況
那個皮質部份是要算defect還是wear
要看Tumi怎麼認定
如果是我的Tumi我也會偏向defect
不過英文是很詐的可以解釋成對某方比較有利
另外
cosmetic damage (such as scratched leather or stained fabrics)
also is not covered
Tumi can use this to against your claim!
基層銷售員
別期待他們能給你什麼答覆
我看連保證條款的原文看得懂看不懂都是一個問題
Tumi
我今年買了T Tech之後
看了保證書
簡單說就是只有保證一年
(5年/3年保證其實基本上都一樣差不多)
我也是很訝異
我一直以為Tumi是終生保固
害我送人後都有些怕怕
而且人家拿了包
也不見得立刻用
保證是有些沒有用
美國Tumi自己網路上也會清倉
我有看到50% off
美國很多軍用背包廠都是終生保固
而且基本上是無條件
Eagle Industry的就是其中之一
可惜他們不做公事包
個人積分：63分
文章編號：14682581
平常還不是就MSRP在賣, 又不是像Levis, 每兩個禮拜可以買到 $20 STF.
Rei 一年兩次 .83 secret sale ...sale 時買到的東西都可以說是這牌子在美國賣很便宜就對了.
不過在01這樣無限上綱也好, 45rpm, Studio D'Artisan, APC, Tag ...全部都是很便宜這樣比較不會對不起自己
在來樓主的問題, 這可以解釋成 defect in material 也可以是 wear & tear. 通常你寄去就會修了吧.
這已經不是scratched leather 了....這是整個爛掉 hahaha....
個人積分：898分
文章編號：14683497
個人積分：24分
文章編號：14683503
個人積分：517分
文章編號：14683886
個人積分：5分
文章編號：14688131
