我的NUVI 310出現無法下載航點的錯誤訊息,你們的也會嗎?

我的NUVI 310 是4/4買的
公司網站上的更新資料我都有更新
之前我也成功的從GARMIN上下載航點至我的電腦中過(大概4月底吧!!)
但是最近一直無法進行而且一直出現錯誤訊息
我將錯誤訊息EMAIL到GARMIN客服有好一陣子了(約1周了.....)
一點回覆也沒有
我是要一直等嗎?
還是要直接撥電話給客服啊?
而且我最近開機到定位都好久好久才行
是不是我的GARMIN壞啦!!
我才買2個多月耶...........


我無法下載的錯誤訊息如下
<?xml version="1.0" encoding="UTF-8" standalone="no" ?>
<ErrorReport xmlns="http://www.garmin.com/xmlschemas/ApplicationErrors/v1">

<Error>
<Exception>
<SourceCodeLocation>
<SourceFileName>XML_DOMERRORHANDLER.CPP</SourceFileName>
<SourceFileLine>68</SourceFileLine>
</SourceCodeLocation>
<Extra>Fatal Error:
File Path: C:\DOCUME~1\vivien\LOCALS~1\Temp\MapSource\tmp5C.tmp, line: 513, char: 28
Message: Invalid character (Unicode: 0x13)</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>12</VersionMinor>
<BuildMajor>4</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>May 1 2007, 14:47:56</Time>
<Builder>SQA</Builder>
</Build>
<LanguageID>1028</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows XP Service Pack 2</OperatingSystem>
<Processor>x86, Processor Level: 15, Processors:2, Model: 3 Stepping: 4</Processor>
<RamSize>1047788</RamSize>
</Computer>
<Time>2007-06-07T07:53:31Z</Time>
</Error>

<Error>
<Exception>
<SourceCodeLocation>
<SourceFileName>XML_DOMERRORHANDLER.CPP</SourceFileName>
<SourceFileLine>68</SourceFileLine>
</SourceCodeLocation>
<Extra>Fatal Error:
File Path: C:\DOCUME~1\vivien\LOCALS~1\Temp\MapSource\tmp5F.tmp, line: 513, char: 28
Message: Invalid character (Unicode: 0x13)</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>12</VersionMinor>
<BuildMajor>4</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>May 1 2007, 14:47:56</Time>
<Builder>SQA</Builder>
</Build>
<LanguageID>1028</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows XP Service Pack 2</OperatingSystem>
<Processor>x86, Processor Level: 15, Processors:2, Model: 3 Stepping: 4</Processor>
<RamSize>1047788</RamSize>
</Computer>
<Time>2007-06-07T07:59:58Z</Time>
</Error>

<Error>
<Exception>
<SourceCodeLocation>
<SourceFileName>XML_DOMERRORHANDLER.CPP</SourceFileName>
<SourceFileLine>68</SourceFileLine>
</SourceCodeLocation>
<Extra>Fatal Error:
File Path: C:\DOCUME~1\vivien\LOCALS~1\Temp\MapSource\tmp51.tmp, line: 531, char: 28
Message: Invalid character (Unicode: 0x13)</Extra>
</Exception>
<Application>
<Name>MapSource</Name>
<Build>
<Version>
<VersionMajor>6</VersionMajor>
<VersionMinor>12</VersionMinor>
<BuildMajor>4</BuildMajor>
<BuildMinor>0</BuildMinor>
</Version>
<Type>Release</Type>
<Time>May 1 2007, 14:47:56</Time>
<Builder>SQA</Builder>
</Build>
<LanguageID>1028</LanguageID>
<PartNumber>006-A0041-00</PartNumber>
</Application>
<Computer>
<OperatingSystem>Windows XP Service Pack 2</OperatingSystem>
<Processor>x86, Processor Level: 15, Processors:2, Model: 3 Stepping: 4</Processor>
<RamSize>1047788</RamSize>
</Computer>
<Time>2007-06-12T02:24:37Z</Time>
</Error>

</ErrorReport>