下面是SONY的回复：
Dear PlayStation(R) customer XXX,
Thank you for your support.
If customer can't read this letter with correct code, please change your view code to BIG5 or Unicode(UTF-8)
We truly thank you for your concern on Sony products and services. We have conveyed your valuable feedback to the game publisher KONAMI. However, we regret to inform that we has no detail plan about changing the HDD cover, please accept our apology for any inconvenience caused.
We sincerely apologize for any inconvenience this may have caused you.
We hope the provided information is helpful and has answered your enquiry.
