pest wrote:
日本車的好料也很多只...(恕刪)


小弟開過 1993 subaru legacy 2.2 2wd ,在日系車中算是獨樹一格,整體而言算是不錯的車,唯五詬病: 1.傳動軸動不動就壞 2.略嫌吵雜的水平對臥的引擎聲 3.維修技術不佳,連爬坡偶爾轉速上不去甚至熄火,屢修不好 4.外加車少,重要零件貴到和少數車媲美 5.油耗比日系車兇。外加因定位常跑掉,高速不穩,就算你一個月前才做過定位。故忍痛換車。唯一令小弟拿它和歐系車比較之下念念不忘的就是日系車的電裝系統和避震器好像用了好久都不壞。
pest wrote:
日本車的好料也很多只...(恕刪)


VW的車子是日本進口第一名

如果真的這麼差 也逃不了注重品質的日本人眼裡吧

連結
Naricissistic, my god I love it
老J wrote:
人家在問妥善率你拿個...(恕刪)

妥善率當然跟SSI有關啊!

SSI(銷售滿意度調查指數)的結果並非反應車輛本質的優劣,只是銷售過程中的顧客滿意度,在一定程度上會影響顧客對品牌的忠誠度,同時有助於提高顧客向親友推薦的意願。
男人的大玩具: X5 + B-Class + SantaFe + U6T + Livina*3
FireGL wrote:
妥善率當然跟SSI有...(恕刪)


看看J.D.Power的定義吧

和你說的不同

都是在講銷售過程的滿意度 和品質無關

http://www.jdpower.co.jp/press/pdf2008/2008JapanSSI_E.pdf

這裡有SSI的新聞

JD Power是一個國際知名的市場調查機構,
他們在全球各地所做的消費者滿意度調查,都很受汽車業者重視。
台灣地區JD Power所做的是SSI銷售滿意度調查,
並非對消費者車輛使用經驗的調查,
反映的是消費者對購車過程的滿意程度。

http://www.libertytimes.com.tw/2005/new/aug/13/life/living-1.htm

品質方面有CSI調查 Quality and reliability佔30%






Naricissistic, my god I love it
Aluminum wrote:
看看J.D.Power...(恕刪)

"同時有助於提高顧客向親友推薦的意願" 交車過程的新車妥善率多少有關!
台灣只有SSI的調查,無解!
話說那張圖表怎麼完全看不到Audi
男人的大玩具: X5 + B-Class + SantaFe + U6T + Livina*3
......................VAG VAG VAG VAG VAG VAG....................
Aluminum wrote:
VW的車子是日本進口第一名

如果真的這麼差 也逃不了注重品質的日本人眼裡吧
影響銷量的因素何其多,產品的設計、包裝、售價、品牌形象、品牌魅力、行銷手法、售後服務等,無不左右消費者的購買決定,產品品質只是小小的一部分而已。
原來

誤把馮京當馬涼還是可以有一套解釋的

硬凹還是可以的

然後

不同時間

不同地區

不同目的的調查報告是這樣子用

台灣人耶

真強

回頭看來

搞JD POWER真笨

每個地區去做統計根本無意義

做一個就好

一個代表全世界

還可以拿來網路嘴砲用
PEUGEOT好?PEUGEOT妙?PEUGEOT聒聒叫? 切... 我又不是獅幫義和拳.白蓮教 少來這套
blhsing wrote:
影響銷量的因素何其多...(恕刪)


品質真的像01某些網友渲染成這樣 銷量還不會受影響 真的很神

畢竟VW不是雙B 法拉力光靠品牌就可以吃得開

另外歐州CSI裡面就有30~38%是屬於quality和reliability 佔了1/3比例

VAG內有Audi, Skoda, VW, Seat 有每個都很差嘛 而且都是敬陪末坐?

不過日本的CSI調查 似乎沒有品質這項

日本




英國
http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008047
The 2008 UK Car Customer Satisfaction Index (CSI) Study is based on the evaluations of more than 16,000 UK car owners after an average of two years of ownership. The study includes 28 brands and 100 models. Owners provide detailed evaluations of their vehicles and dealers, which covers 77 attributes grouped in four measurements of satisfaction. In order of importance, they are: quality and reliability (30%); vehicle appeal (28%), which includes performance, design, comfort and features; dealer service satisfaction (22%); and ownership costs (19%), which includes fuel consumption, insurance and costs of service/repair.



法國
http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008066
The France Customer Satisfaction Index (CSI) Study, now in its fourth year, is based on the evaluations of more than 18,000 French car owners after an average of two years of ownership. The study includes 25 brands and 109 models. Owners provide detailed evaluations of their vehicles and dealers, which covers 77 attributes grouped in four measurements of satisfaction. In order of importance, they are: quality and reliability (38%); vehicle appeal (22%), which includes performance, design, comfort and features; ownership costs (20%), including fuel consumption, insurance and costs of service/repair; and dealer service satisfaction (19%).




德國
http://www.jdpower.com/corporate/news/releases/pressrelease.aspx?ID=2008074
Now in its seventh year, the study examines customer satisfaction with new vehicles and vehicle service after two years of ownership. Owners provide detailed evaluations of their vehicles and dealers, which cover 77 attributes grouped in four measurements of satisfaction. In order of importance, they are: quality and reliability (30%); vehicle appeal (25%), which includes performance, design, comfort and features; dealer service satisfaction (23%); and ownership costs (22%), which includes fuel consumption, insurance and costs of service/repair.




Naricissistic, my god I love it
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