coolwaboy wrote:
小弟剛剛用很破的英文...(恕刪)
被打槍了@@,可是至少得到一個台灣的窗口了...
Volvo 原廠回覆如下:
Volvo Car Corporation does not dictate the handling of this matter. Neither do we set guidelines. According to Company Policy each market where Volvo Car Corporation is represented is acting on our behalf and it is their responsibility to administer customer issues and to resolve them in a fair and reasonable manner. Each market has been empowered with the authority to address situations such as these, basing their actions on the information available to them.
Volvo Car Group is represented in Taiwan by Volvo Car Taiwan, who are, according to policy, responsible for all matters related to our products in this country. In order to facilitate the handling of your concern, you are welcome to contact our representatives directly as follows:
Company
Volvo Car Taiwan
Address
705 Chung Hwa Rd. Sec.1, ChungLi, Taoyuan, 320, Taiwan, R.O.C.
Phone
+886-3-453 5250 # 729
Fax
+886 3 453 5253
Referral email
kyeh3@volvocars.com
Yours sincerely,
Volvo Car Corporation
Magnus Morin
Volvo Car Corporation
Customer Experience Management
Dept 57460 VCR
SE-405 31 Göteborg
Sweden
Phone: +46-31-3250077
cem@volvocars.com
volvocars.com
Registered Office Göteborg, Sweden
Registration No. 556074-3089