之前有發過文章說我買的Gameloft Sports Pack裡的網球沒辦法按右,在iTunes的App Store裡留言也沒用,所以我就打電話去詢問,果真就像之前有大大說的,是外籍人士(不知道是不是大陸同胞)也沒辦法處理,寄了一封mail後請我研究看看,我真是越看越火大,全部都是英文,而且寫信給他們也要英文,他們回信也是英文,好在我用Google翻譯才看的懂,但是他們的回信我也不知道他們是要怎麼處理,以下是第一篇:
(My name is Jason with iTunes Store Customer Support. I understand that you have purchased "Gameloft Sports Pack" but the right turn function in "real tennis" does not function. I'm sorry to hear that the application you recently purchased is not functioning as expected. I can certainly understand that this can be frustrating)
(用Google翻譯後是我的名字是賈森與 iTunes商店的客戶支持。我知道您購買了“Gameloft的運動包”，但右轉功能的“真正的網球”不起作用。我很遺憾聽到您最近購買的應用程序不能運行正常。我當然可以理解，這是可以令人沮喪)
沮喪...然後呢??就沒了...
然後我又寄一封問他能不能跟我說處理的方法,他的回信:
(Hi, Jason here. I'm sorry to hear that the application you recently purchased is not functioning as expected. I understand that you would like to be refunded for this. I can certainly understand that this can be frustrating. I would be more than happy to assist you in resolving this issue.
In three to five business days, a credit of $4.99 USD should be posted to the credit card that appears on the receipt for that purchase)
(用Google翻譯後是嗨，賈森這裡。我很遺憾聽到您最近購買的應用程序不能運行正常。我知道你想退還此。我當然可以理解，這是可以令人沮喪。我會很樂意為您提供幫助解決這一問題。
在三到五個工作日內，信用的$ 4.99美元，應張貼的信用卡，出現在那些購買收據)
我真的是有看沒有懂啊...
有大大能教我要怎麼處理嗎??
謝謝!!
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斌........ wrote:
Hi, Jason here. I'm sorry to hear that the application you recently purchased is not functioning as expected. I understand that you would like to be refunded for this. I can certainly understand that this can be frustrating. I would be more than happy to assist you in resolving this issue.
In three to five business days, a credit of $4.99 USD should be posted to the credit card that appears on the receipt for that purchase
翻譯如下：
您好，我是 Jason。我們很遺憾這套軟體無法達到您的預期的功能。我們了解這種情況是非常讓人失望的，想必您也希望能夠獲得退費。我很樂意幫您解決這個問題。我們將會退還給您 $4.99 美金的款項，請等候四到五個工作天，您應該就會在您的信用卡消費明細上看到這筆退款。
這是美國人常用的書信英文形式。
任何翻譯機都無法比得上「三多」：「多讀、多聽、多講」。
加油，好嗎？
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