First, congratulations for the success of Droid, whose market share in US is higher than iPhone in the first quarter of 2010. And Droid’s brother, Milestone, also makes good impression for customers outside US.
Since Droid’s 2.2 upgrade has already been announced, We cannot understand why the decision of milestone's upgrade is still pending. (Is Milestone been ignored because of its poor sales volume ?)
Now, from internet, we know many users become angry after they heard Milestone’s 2.2 upgrade is not decided yet. (Some may even buy it because it can get 2.2 upgrade.) Those misunderstandings could be avoided if Motorola didn’t make this ambiguous announcement or clearly declare whether Milestone will be upgraded or not.
Customers with expections, like me, hope to get Motorola’s upgrade commitment by expressing their furies. They complain Motorola and boycotting Moto’s products .
But we know those behaviors are unhelpful --- our anger cannot make Milestone better and it won’t improve Moto’s brand and public praise. All we want is the froyo upgrade on Milestone. (Just like Droid.)
Therefore, we strongly expect to get your official announcement about 2.2 upgrade on Milestone. It will give us a reason to keep using Motorola’s products.
At last, hope your products can keep bringing customers excellent user experience.