T-Mobile成為第二家停售安全版Galaxy Note 7的美國運營商

T-Mobile

Update: Samsung Note7 recall – T-Mobile Note7 exchange

https://newsroom.t-mobile.com/news-and-blogs/samsung-note7-update.htm


Updated October 9 at 4:30PM Pacific

While Samsung investigates multiple reports of issues, T-Mobile is temporarily suspending all sales of the new Note7 and exchanges for replacement Note7 devices.

Customers can still bring their recalled Note7 or the new replacement Note7, along with accessories they purchased from T-Mobile, to a T-Mobile store for a full refund and choose from any device in T-Mobile’s inventory. We’ll waive any restocking charges, and customers who purchased during pre-order can keep the free Netflix subscription and Gear Fit or SD card they received.

Customers should visit a T-Mobile retail store to begin the return process. For additional questions, customers can call our customer care line at 1-844-275-9309.

Again, we encourage customers to stop using and power down their recalled devices and return them to T-Mobile.

To help offset any additional costs our customers may have incurred throughout this process, anyone who returns their recalled Note7 will automatically receive a one-time $25 credit on their T-Mobile bill within two bill cycles.

For more information from Samsung, see https://news.samsung.com/us. For more information from the CPSC, see http://www.cpsc.gov/en/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones/.

We will update this statement in the future with additional information as it becomes available from Samsung and / or the Consumer Product Safety Commission.
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Google翻譯如下:


更新10月9日下午4:30太平洋

而三星調查的問題，T-Mobile公司暫時中止更換注7設備新的注7的所有銷售和交流多個報告。

客戶仍然可以把他們的回憶注7或新更換的注7，與配件一起，他們從T-Mobile的收購，以全額退款為T-Mobile的商店，從T-Mobile的庫存任何設備選擇。我們會放棄任何的重新入庫費，誰階前可以保持自由的Netflix的訂閱和齒輪健身或SD卡，他們收到時購買的客戶。

客戶應訪問T-Mobile的零售商店開始退貨流程。對於其他問題，客戶可以致電我們的客戶服務線 1-844-275-9309。

同樣，我們鼓勵客戶停止使用和斷電的召回設備，並將其退回到T-Mobile的。

為了幫助彌補任何額外費用我們的客戶可以在此過程中已經發生，誰返回他們的回憶注7會自動收到他們的T-Mobile的法案一次性$ 25美元額度兩個鈔票週期之內。

如需更多信息，三星，看到 https://news.samsung.com/美國。對於來自美國消費品安全委員會的更多信息，請參閱 http://www.cpsc.gov/en/Recalls/2016/Samsung-Recalls-Galaxy-Note7-Smartphones/。

我們將與更多的信息更新，未來這一聲明變得可用三星和/或消費者產品安全委員會。
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