yaimin wrote:
我老婆的G4剛過保聯...(恕刪)
那我算幸運了，去年12月11日掛點，12日晚上送神腦，13日下午通知取件，看來那時候已經備料一大堆了
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http://www.lg.com/tw/press-release/20170313-lg-v10
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內容如下:
近日，有消息指出，韓國巨頭LG的旗艦新機G6不會在國內發售，同時，因為份額很低，他們甚至要撤離中國市場。
據ArsTechnica報導，LG的麻煩看起來不止於此。
加州聯邦法庭近日收到起訴書，一波LG G4和V10手機用戶要求LG給出合理賠償，同時出台措施維修他們的手機。
原來，G4和V10在發售後遭遇了部分用戶報告無限重啟的故障，後來LG選擇為質保期內用戶更換，但據說依舊沒有解決。
起訴書中，有用戶披露，G4和V10的問題是主板銲接不行，導致容易過熱進而引發無限重啟。
網址連結:http://news.mydrivers.com/1/523/523986.htm
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Bangbang420 wrote:
我的去年死機還在保固得以換新... 不過他們強詞奪理 真的讓我看得很不爽!!
這邊有一個美國加州 LG案子: 就是投訴他們的 v10&G4手機bootloop的問題.
請大家google class action lawsuit LG
去查了一下，的確有這則消息~~~~
https://arstechnica.com/tech-policy/2017/03/class-action-lawsuit-targets-lg-over-legendary-g4-v10-bootloop-issues/
文中一些重點: A year ago, LG acknowledged the problem with the G4 and said it was the result of "loose contact between components." The company began offering replacement devices and fixes. The suit said that even after the January 2016 announcement, "LG continued to manufacture LG Phones with the bootloop defect."
一年前，LG承認G4的問題肇因於"組件之間失去連結"，並展開置換修復。
即使2016之後，LG持續製造有"啟動迴圈"缺陷的手機。
Despite this admission, LG did not undertake a recall or offer an adequate remedy to consumers who purchased the LG G4 phone. LG instead replaced LG G4s that failed within the one-year warranty period with phones that had the same defect. And LG refused to provide any remedy to purchasers of LG G4s that failed outside the warranty period because of the bootloop defect.
即便有這樣的官方承認，LG 並沒有對G4消費者進行招回或提供足夠的補救，
而是把這些一年保固內的G4 換成有相同缺陷的 G4S (應該是毓金系列)
但對於過保的G4S購買者卻拒絕提供任何的補救措施。
Regarding the V10, the suit says:關於V10
LG released the LG V10 phone in October 2015. The LG V10's hardware closely resembles the LG G4 with only a few adjustments, such as expanded storage and an additional camera. Within a few months of its release, reports emerged that the V10 contained the same bootloop defect as the G4. LG V10 phones unexpectedly crash and then reboot interminably. Yet LG continues to sell and distribute the V10.
LG 於2015.10月時發布了V10，V10的硬體配置(這裡應該指的是整個硬體結構部分)與G4非常相近，
像是多了儲存的擴充，還有相機。在發布的幾個月內，就有V10具有相同缺陷的報告。
V10非預期性的崩潰，之後就進入無限的重啟迴圈。然而LG依舊持續販售。
The suit claims that both models' processors were inadequately soldered to the motherboard, rendering them "unable to withstand the heat." Initially, the phones begin to freeze, suffer slowdowns, overheat, and reboot at random. Eventually, the suit says, they fail "entirely."
兩款型號的處理器，都沒有充分的焊接到機板上。使得處理器無法承受熱量，之後出現凍結、變慢(降頻)、
過熱，最後變成隨機重新啟動終於整個掛掉。
The suit claims unjust enrichment, unfair trade, and various breaches of warranty laws. It seeks "damages in an amount to be determined at trial" in addition to legal fees and costs. Also, the lawsuit demands that a federal judge order a "comprehensive program to repair all LG phones containing the bootloop defect" in addition to some undetermined amount of customer restitution.
訴訟內容指控不當得利、不公平交易與違反各種保固相關法律，要求除了相關法律費用，並於審判時確定賠償金額。
並要求聯邦法官命令LG需提出全面的維修計畫(針對重啟迴圈)，還有不明數量客戶的賠償。
google翻譯，有稍加潤飾，如有錯誤歡迎指正，給大家參考
這間公司到底怎麼了
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