我7/16定的他寫說8/1要到還沒收到
7/17我又定了一包 昨天被通知return了
寫信吵架 也只吵到了 10%off 的 code
然後我剛剛收到我7/28定的庫子
我越來越搞不懂ASOS是怎麼寄貨的了
如果有退款+10% code 那就算了
感覺最差的是無消無息的人...
我也是8/3應該要寄到 結果8/8收到了退貨的通知
來來回回了7.8信封mail也只是得到他沒辦法幫我下單 請我重新下單的回應
問題是當初購買的衣服根本已經沒size不然就是下架了

一整個鬼打牆
請問發生一樣情形的網友們都是怎麼處理的?
真的只能乖乖刷退 下次在買了嗎
我也是7/16號出貨 8/1號就應該收到了

目前是沒有收到退貨信...收到商品倒還好..就怕連退貨信都比別人慢收到

我的東西也早就沒SIZE了....這幾天的等待好煎熬阿

跟ASOS來回信也是雞同鴨講...客服人員換來換去

每個問題都要重複敘述.....花了3個小時來回信 還是沒結果
一整個莫名其妙....
7/23寄出的在剛剛收到了...
但是7/16寄出的到現在還沒看到下落.......

windwalker wrote:
一整個莫名其妙......(恕刪)


我也是同樣的狀況~感覺7/16訂的好像都出了問題~
再補充一下~

我共有三包~

分別是7/17 7/28 8/1寄出~

前兩包都沒收到~剛剛收到了8/1寄出的~

鬼打牆了~
剛剛寫信去罵了

一樣是7/16的訂單

內文Hello,

Thanks for your email.

I’ve checked your order details and I can see that you placed your order on 18/7/2011 using our standard delivery service. We advise that this service can take up to 10 working days to reach you, so your order is due to be with you on 1/8/2011.

We kindly ask that you wait 10 working days from today to allow for any postal delays that may have occurred in your area. If you’ve not received your order by 16/8/2011, please check with your neighbours and any safe places that a parcel might be left.

If you have any further questions about this delivery, please let me know.




All the best,

Matilda


等到8/16

內文提到

請與您的鄰居和任何安全的地方,一個包裹可能會離開。

呵呵.難道會被偷阿

我整天在店裡.郵差來我都會知道

今天要求退款兩次

都被他們拒絕了

要等到8/16
我也寄信問
結果跟你的回答幾乎一模一樣
Thanks for your email.

I’ve checked your order details and I can see that you placed your order on 16/07/2011 using our Standard service. We advise that this service can take up to 11 working days to reach you, so your order is due to be with you on 01/08/2011.

We kindly ask that you wait 5 working days from today to allow for any postal delays that may have occurred in your area. If you’ve not received your order by 16/08/2011, please check with your neighbours and any safe places that a parcel might be left.

If you have any further questions about this delivery, please let me know.

All the best,

Kris

根本就是制式回答
我想問假如真的8/16到期沒寄來
他真的就死不認帳,把錯都怪在或被鄰居拿走嗎?
我也買了好幾次,之前都沒記錯地址
而且住的地方有管理員會簽收 根本不會有被拿走或沒簽收到的疑慮
有點扯耶
7/20下單
今天8/9收到了

我買了二副墨鏡
asos幫我升為DPD AIR MAIL

不過DPD怎麼會送這麼久咧?
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