個人積分：73分
文章編號：24574510
Thank you for your email in regards to the consignment number **********.
Please be advised that we have received the invoice from asos and it has now been forwarded to our air agent. Now the air agent has received the invoice there should be no more delays.
I sincerely apologise about the delay you have experienced and we now hope to deliver your parcel as soon as possible.
I apologise for any inconvenience this may have caused to you.
If you have any further queries, please do not hesitate to contact me and I will be happy to assist you.
有跟他們抱怨之後，感覺他們很積極的在處理.....相較之下，突然覺得台灣的處理方式，真的有點給他.....
早點通知他們補齊文件不是就好了嗎= =?
個人積分：10分
文章編號：24579248
個人積分：280分
文章編號：24579468
mojo4d wrote:
就是貨已經到香港5天了,又被寄回英國,然後標示"被卡在海關,出口文件遺失"的訊息
寫信給ASOS的ASOS Customer Care~~
http://www.asos.com/infopages/pgecontactcare.aspx
當天就會回覆消息給你了
個人積分：5分
文章編號：24579640
個人積分：280分
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個人積分：0分
文章編號：24580439
個人積分：31分
文章編號：24586461
個人積分：73分
文章編號：24610937
個人積分：5分
文章編號：24614297
個人積分：0分
文章編號：24615349
