剛剛收到超級乾的客服回信

Over the past 2 weeks we received a very high number of orders originating from Taiwan where we also received an identical email. We, in conference with ebay, found these to be highly suspicious and assumed fraudulent. Regrettably your order was one of these. We have now been made aware that a forum post was placed on www.mobile01.com where the poster advised buyers to email us with an English paragraph. This is not normal behaviour that we expect to see and the orders were therefore blocked and refunded. For future orders an email is not required to be sent to us for us to process your order.

We welcome your custom and hope you will place another order for this jacket, or another item. We have asked ebay to unblock your account and we now ship to Taiwan once again.

By way of apology for this I’d also like to offer you 10% off your next order. You will need to pay for this and email us after dispatch for us to refund the 10%.

Our apologies for all the inconvenience caused by this situation.

應該是有折扣的樣子..只是不知道怎麼用..因為我已經重新下標黑色M的了


意思是買了 付款後

email給他們 叫他們refund你10%

等於給你九折
請你放尊重點 不然我要叫了

oops wrote:
意思是買了 付款後e...(恕刪)


請問是指原帳號購買嗎??

如果是創新的帳號還能折扣嗎?
請問帳號被停了,是不是可以MAIL 給SUPERDRY,請他們跟EBAY說要解凍
謝謝
照他解釋
只因為過去2星期台灣訂單暴增
所以就認定有詐欺的嫌疑

到底01在那些訂單貢獻了多少

idnly wrote:
應該是有折扣的樣子..只是不知道怎麼用..因為我已經重新下標黑色M的了


好像是出貨完將訂單mail給他們
會再refund 10%

idnly wrote:
剛剛收到超級乾的客服...(恕刪)

我也有收到這封mail!!!
應該是要下張定單
paypal扣款後mail告訴她定單編號~
然後她應該是直接在paypal刷退!!
仔細看第一段

大家不要亂寄信阿!

mobile01已經被盯上了
輕鬆走人生, 簡單過生活
原來如此,就是因為01分享文的緣故..
短時間內太多人申請新帳號,又買同款商品

可能讓superdry認為是特定的人在搞收購 (等於人頭帳戶的意思)
所以才凍結這一批台灣帳號

好險現在誤會已經釐清了..只能說01害人不淺

其實主要原因是大家同一段時間大量訂貨,造成訂單爆增,而且大家下訂單也就罷了

大家還發一樣內容的信給superdry去處理訂單,如果我是廠商,我也一定覺得奇怪

怎麼會大家都發一模一樣的內容,又都去定一樣的衣服。可能是受到駭客入侵才會有這樣的行為

所以才會暫時凍結大家帳號,大家以後應該要避免抄別人的信的內容,好歹要改一下吧

我猜他會找到01的網站,一定是把信件內容去google蒐尋找到的。

我想他信件最後幾句就可以很明白的說01上有人建議同一段英文信的內容,我想大家抱怨歸抱怨,但是盡量不要用同樣的內容,這對網站管理者來說,很容易誤會是駭客入侵,才會在同一時間,不同郵件位址及IP,但是信的內容又重覆。

不信的話,大家把英文信內容上google 馬上就可以找到01了

所以大家看完最後幾段,應該就會知道被封鎖的原因了

一定是你抄襲別人的信件內容,去請他們處理訂單



where we also received an identical email

We have now been made aware that a forum post was placed on www.mobile01.com where the poster advised buyers to email us with an English paragraph. This is not normal behaviour that we expect to see and the orders were therefore blocked and refunded. For future orders an email is not required to be sent to us for us to process your order.

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