「爭取DSG變速箱10年/16萬公里延長保固」立法院記者會

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VW DSG變速箱保固爭議 台灣總代理堅決不跟進

針對日前中國Volkswagen（中國稱為大眾汽車）集團與旗下兩大合資公司上海大眾、一汽大眾汽車，就在中國內地銷售Volkswagen汽車提供DSG 10年16萬公里延長保固一事，台灣總代理昨天回應媒體關切後，仍堅決維持原有的保固政策，不跟進中國地區車主享有的10年16萬公里保固。

為減低台灣車主疑慮，VW總代理太古標達汽車特地說明，中國地區DSG變速箱享有10年16萬公里保固，係因該變速箱為中國當地大連廠製造生產。中國大眾汽車因中國消費者抱怨換檔不順、變速箱有異音或抖動和硼的沉澱造成換檔閥遲滯或阻塞，且延長至10年16萬公里保固可能衍生的成本費用是當地市場業者自行提供並負擔。

VW台灣總代理太古標達汽車強調，所有在台灣銷售的Volkswagen汽車皆依台灣相關法規通過安全審驗，符合所有相關之安全標準，DSG變速箱並無安全性問題。且台灣地區所販售之Volkswagen車款，皆為德國Volkswagen原廠提供，並無中國生產的車輛。

事實上，太古標達汽車於2009年率先向Volkswagen原廠爭取到DSG變速箱享 4年15萬公里保固，已為亞洲地區之冠，2010年並再次擴展至4年不限里程保固，已優於 Volkswagen全球2年不限里程的保固。

總代理太古標達汽車昨天第一時間回應民意代表提出VW台灣消費者是否被矮化的疑慮，算是清楚交待。然而也不乏消費者質疑，莫非大連廠生產的變速箱比德國原廠優?否則保固是從設計生產到後續使用理賠都是花大錢的事，「大連廠」可以很有信心的延長保固至10年16萬公里，為何德國廠不行?按常理判斷其間恐怕仍有太多的疑問，並非總代理一味強調致力優質服務即能令民眾釋懷，特別是曾經在使用4年後變速箱即損壞的車主，更是情何以堪!

Flash of death? Volkswagen & Audi DSG recall issues caught on video

http://youtu.be/De4OG8uLuxA

It happened to Lisa Toler of California, just as she was merging onto the highway.

“You’re in motion, but all of a sudden you don’t have any acceleration,” she described. “The gas wouldn’t work.”

She says fast-moving traffic streamed around her as she struggled to get over to the side of the road. Dennis Capolongo and his son, Justin, had an eerily similar experience, just as they were merging onto a freeway in Maryland.

“There was no forward motion at all with the car. The engine was just racing and the transmission was just completely slipping,” Capolongo explained.

Capolongo said they very nearly had a collision before they managed to maneuver over to the shoulder of the freeway. His 2009 Jetta had 623 miles on it at the time. Toler’s Jetta was even newer, with just 81 miles. She had had it for just two days. Other VW drivers have posted videos of their close calls on YouTube. Many say the park, reverse, neutral and drive lights flash on and off like crazy when their transmission goes haywire.