Thanks for writing in to Glu Mobile Customer Care.
感謝您在 Glu Mobile Customer Care 的來信.
The game Blood & Glory was recently updated (1/24/12) to version 1.1 for Apple devices. Some customers have reported issues with the game crashing after the update or finding their menu items unresponsive and unable to continue into battle. Our team has been looking into this and we believe we have identified the problem.
此款 game Blood & Glory 已於近期(1/24/12)針對 Apple 設備進行更新為 1.1 版. 某些客戶針對該更新造成遊戲當機或發現他們的遊戲選單無回應且無法繼續遊戲已回報此問題. 我們的團隊已經深入研究, 並且我們相信已確認該問題.
We will be releasing a patch later today (1/26/12) that should correct the problem. We apologize for the inconvenience and ask that you please make sure that you are connected online this evening as the game will automatically update to the corrected version once we have it ready for release. If the update is not yet available to you, please give it a few hours to propagate throughout the iTunes cloud.
Again, we apologize for this problem, hopefully we will have you back to playing the game very soon. Please note : The game does not have an Online Save ability, so you will NOT want to uninstall the game. This will permanently delete any purchases you have made and we do not have the ability to restore them.
Thank you for contacting Glu Mobile Customer Care.
We are sorry for the delay in addressing your Blood & Glory pending issue. We have received word from our team that they are close to finishing a new update for the game. This new update will address the main menu glitch as well as game crashes (though proper device maintenance is always suggested). The update should be released soon pending Apple’s approval. Once the update is made public, you will be able to download it from your iTunes updates and resume game play from where you left off.
Thank you for bearing with us while we work to correct this pressing issue. Please rest assured that we are doing everything possible to get you back into the game.