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If you opened the Game and your village reverted back to a lower level or restarted to level one, the most important thing to do is close the app immediately and do not continue playing. Then power cycle and restart your device (hold the sleep button on the top until a "slide to power of" message appears. After the device has restarted, go back to the App: your old village should be back.
If that has not helped, see the section "Backing up the village ‐ preventing data loss and restoring a lost village" on how to restore it from a backup point.
Please note: The beginning stating that Gargamel has found the village and destroyed it, so that it is your task to build a new one is the beginning of the game. It means your village reverted back to level 1, and not that this is an intended feature of the game. It is an error/bug and not supposed to happen, so please try the tips above to get your village back.
資料來源:http://the-smurfs-village.com/
請參考
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