HD2 用了三十天就掉漆... :(

有圖

http://picasaweb.google.com/uccoffee.forum/20100104#

以下是我反映給HTC的EMAIL對話


我: There is a thin layer of plastic coming off the buttons of my HD2, is that normal? should I scratch them away? Please see the photo attached.

HTC:
Thank you for your email. Regarding to your inquiry, we would like to provide you with following advice and feedback.
According to the picture you provide, there should be slight appearance abrase in the button. Taking of this small layer of plastic would not affect the function of the phone. you may either leave it as it is or take it off. Thank you for your cooperation.
For any further inquiry, please feel free to contact us at 852 3520 1234.
HTC
Hotline : (852) 35201234
Service Hours : 8 am –8 pm, Monday – Saturday
(except sunday and Public Holidays)

我:
I follow HTC instruction and peel/scratch away the coating of the HOME button only with finger nails.

The metallic effect's gone, and become just a normal black plastic key.
There are lots of micro lines on the button which cannot be seen on the photo.
It is still acceptable, just that I m not happy about a flag ship device's paint/coating came off so easily.

These are the photos
http://picasaweb.google.com/uccoffee.forum/20100104#

The button actually look nice without the coating in the photo comparing with the one next to it which the coating is coming off.

I m thinking should/can I ask for buttons replacement, or it is just a waste of time cos those buttons coating will eventually come off after excessive use.

i still love my HD2 , just a bit sad about so many problems :(

HTC:
In order to better resolve your Email enquiry, we would like to have conversation with you and get more details. Since we can not reach you via telephone today, we would contact you again tomorrow before noon. We really feel sorry for the unhappy experience happen to you. Thank you for your cooperation!

HTC
Hotline : (852) 35201234
Service Hours : 8 am – 8 pm, Monday – Saturday
(except sunday and Public Holidays)


收到電話了~不過 -------
HTC HK那邊說我人不在香港幫不到我，而且一個類似的問題也沒有，請有掉漆的朋有打個投訴EMAIL給 HTC 啦~~

中文:
http://www.htc.com/hk-tc/CS_Mail.aspx

英文:
http://www.htc.com/hk-en/CS_Mail.aspx

處理我的事件的女生叫THERESA，投訴後會主動打電話給你，有點煩，不過聲線甜美~ 她說她是從香港打來，不過來電顯示是台灣的~