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asos8月1號寄出我的衣服

它信上有說 8月15之前沒收到聯絡客服

我今天沒收到就馬上聯絡了

我寫

I ordered goods are not received today, August 15

Next step is to how to do it??


它回

Hello,

Just to let you know that we've received your email and we'll get back to you within 4 hours.


In the meantime, did you know we have a help section on the website? Click here to check it out - you may find the answer to your question there.


There's no need to reply to this email, we just wanted to keep you updated.


Best wishes,


ASOS Anya

我也去asos網站看過了 裡面說 會沒收到的原因我都沒有

請問要怎麼辦....